History of Ross Stores

Ross Stores is headquartered in San Bruno, California operating under the name of Ross Dress for Less. Ross Stores are the third largest off-price stores in the United States. Only TJ Max and Marshalls excels them. Ross Stores operate 953 stores in 27 U.S. states and Guam. Adali Baer opened up the first Ross Stores in 1957 as a department store.

The format was changed in 1982 to an off price department store in order to increase their business. Ross Stores also operates what is known as “dd discount stores.” This is a chain of both clothing and furniture geared to cater to the lower income consumers with prices below those of their main Ross Stores. The “dd” stands for deep discounts. Normally Ross Stores operates beside their counterpart “dd discount.”


Hours of Operation:  Mon-Sat: 9:30am-9:30pm; Sun: 11:00am-8:00pm

Minimum Age to Work Here:  18 years old

Positions Available:  Graphic Designer, Assistant Manager, Store Manager, Area Supervisor, Warehouse Worker, Retail Associate, Customer Service Representative, Store Protection Specialist, Merchandise Handler, Night Stock Room Associate, Administrative Assistant, Sales Intern, Data Entry Clerk, Assistant Buyer, Buyer

Background Check Required?  Yes

Negotiation:  There is no room for negotiation because the hourly rate and any salary related matters are all set.


Job Description/ Average Wage

Retail Associate Hourly: The retail associate usually works in one of the departments and must be very familiar with the products in order to help the customer find what they need. They usually help with some of the stocking and make sure that all the shelves are kept clean the aisles cleared and the newest products are put out for the customers. They are often responsible to make sure that sales items are kept out for the customer to find. The retail associate usually earns $7.53 an hour.

Cashier: The cashier is the one who takes cash, check or charge card for the products that the customer wishes to buy. They make sure that the cash register is kept in balance. They should be friendly and helpful to the customers. The average wage is $7.65 an hour for the cashier.

Stocker: The stocker usually unloads trucks when merchandise arrives, prices it while still in the warehouse and then places it on the floor for the retail associate to place on the shelf or on an end cap. The retail associate may instruct the stocker where to put the merchandise and have them put it on a shelf. The stocker must make sure that all the product is made available as it is needed. The average wage for the stocker is $7.81 an hour.

Sales Associate: Working the floor, you’re going to be responsible for helping customers on the floor.  You’re going to help keep your area tidy, as well as ensure that all the product is on the main floor in the right area.  There are times when you will have to help in the backroom bringing product to the front.  The average wage is anywhere from $7 to $9 a hour.

Assistant Manager: Assisting the main manager, you’re going to help with various management paperwork, assigning tasks to various employees, as well as helping with tasks around the store.  You will report the main manager with any comments, questions or concerns.  The average wage is anywhere from $10 to $15 a hour.

Store Manager: The store manager is going to be responsible for running the whole store, and answering to the district manager.  You’re going to help assign tasks, create the schedule as well as make sure that the payroll is running at 100%.  You will also help all employees with any tasks that they need help with.  The average wage is anywhere from $40,000 to $62,000 a year.

Benefits

  • Competitive pay
  • Merchandise discount
  • Medical, Dental, Vision, Disability Insurance
  • Vacation, Holidays/ Personal Days
  • 401 (k) Savings Plan
  • Employee Stock Purchase
  • Life Insurance
  • Health Care and Dependent Spending Accounts

Atmosphere and Perks

Ross Dress lets the workers enjoy the benefits of having flexible scheduling, compensated and comprehensive job training, and generous industry pay. Qualified employees may get access to additional work benefits such as future planning perks, healthcare bonuses, and other perks like commuter reimbursement, paid time off, and pre-paid legal services. If you are looking for a good career jumpstart; this company can offer you more rooms for career growth and development.

Interview Questions

Why did you apply at Ross?

When can you start in case you will be hired?

Why should this company hire you?

Can you be an asset for the company?

How long will you be working here?

What are the possible reasons why you have t quit in the job?

Can you share your experiences with the previous job you have? Which of those experiences can best help you perform the tasks you will be assigned here?

Do you have any experience in a sales environment?

How do you define customer service?

Tell me about a time you exceeded the customer’s expectations.

How will you be able to encourage customers to go back to the store?

Interview Tips

Ross job interview follows after you have submitted the required documents as part of the application process. If you are one of the potential candidates, you will be informed for an interview usually after a week or too. If you are schedule for an interview, make sure to show up early and dress professionally. Answer all the interview questions tactfully, with all honesty and will all confidence while maintaining and eye to eye contact with the hiring manager. Be impressive in answering the questions; this will manifest your strong desire and as well as your suitability for the job.

How to Apply

If interested in applying for one of the positions and many others that are available you are welcome to visit your local store or go to their website:

http://www.rossstores.com/careers