History of Comcast

Founded in 1963, Comcast has many services that they offer households across America.  They have Internet, Cable, as well as phone services, and more.  They service commercial, as well as residential customers in more than 35 states.  Their headquarters are currently located in Philadelphia, PA.

Besides offering these services, they also hold holdings in networks such as E!, G4, the Style network and more.  They employ well over 125,000+ employees and do over 35 billion in revenue annually.


Hours of Operation:  open 24 hours a day

Minimum Age to Work Here:  18 years old

Positions Available:  Customer Service Representative, Field Technician, Planning and DesignRequisition Technician, Financial Analyst, Customer Loyalty Representative, Account Executive, Customer Care Manager, Installation Technician, Human Resources Representative, Call Center Representative, Marketing Coordinator, Communications Technician, Retail Sales Representative, Warehouse Representative, Bilingual Business Services Representative, Facilities Technician, Payment Center Representative, Office Assistant

Background Check Required?  Yes

Negotiation:  Set hourly rate.  There is no room for negotiation.


Job Description / Average Wage

Comcast Tech: Your duties will include going to the customers home, as well as setting up any service that they want set up.  This is going to include phone services, Internet, and more.  You will also repair, as well as answer any questions that they may have.  The job starts from $12 to $28 a hour.

Customer Account Rep: When you work as a representative, you’re going to help customers that call up to discuss their account.  You’re going to help answer questions, upgrades, as well as work with service calls, etc.  You’re going to be in charge of making sure that the customer gets sent / transferred to the appropriate department.  The average wage is $10 to $18 a hour.

Customer Service: You will either work in a call center, or you will work in an actual office, where you will accept bill payments, old receiver boxes for those canceling, and more.  You will also find that if you work in a call center, you will assist customers with whatever problems that they may have over the phone.  This job pays from $9 to $14 a hour.

Supervisor / Manager: The manager is going to be in charge of watching over a particular call center.  You’re going to ensure that the whole center is running according to the corporate policy.  You’re going to assist other employees, as well as make sure that the jobs are being done.  The manager is going to make $46,000 to $69,000 a year.

Sales Rep / Door to Door Sales: You will run door to door encouraging people that don’t have Comcast to sign up.  You will inform them on specials, and current offers.  You will more than likely work on a bonus / incentive sales.   The average sales rep earn $12 to $19 a hour.

Benefits

  • Health care package that include prescription, health, as well as dental and vision.
  • Life insurance
  • Disability that is long term, as well as short term
  • Education compensation
  • Stock purchase plan
  • Adoption service
  • Discounted service rates

Atmosphere and Perks

Those who wanted to work at Comcast will also have the chance to enjoy the company’s comprehensive benefits package. Even employees working at the call center are eligible for employment perks. All qualified associates receive a 401(k) retirement plan0, medical and dental coverage, paid vacation, and much more. Comcast provides employment opportunities for workers in many different states. If you want more avenues for career growth and development, this company is the best place to start.

Interview Questions

What are your future career plans?

Why did you apply in this company?

What are your skills that will make you more preferable than other applicants?

How do you describe yourself giving high quality services?

What  will you do if there are customer complaints?

Ho will you deal with people who are difficult to deal with?

Who are you as a team worker?

How will you work in a challenging workplace?

What are your weaknesses and strength?

How will you develop good relationships with the clientele of the company?

Interview Tips

After you have filled out the application form and have submitted all the needed documents, it will take a week or more for you to be called for a job interview as long as you are considered as on  of the potential applicants. The interview questions will likely cover your previous work related experiences, your ability to deal with people and your abilities and skills relevant to the position you are applying for. Come ahead of the scheduled interview time. Make sure you are able to impress the interviewer wilt your honesty and sincerity in answering questions. Maintain focus and eye to eye contact with the interviewer to manifest interest for the job.

How to apply

The best way to apply for jobs is to apply online at Comcast/Careers.  You will be able to search for jobs by region, as well as job description.  Fill out the application online.

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