IHOP is currently the United States biggest based restaurant chain that focuses on breakfast foods. IHOPs primarily focus on foods such as pancakes, french toast, as well as omelettes, and other dinner/lunch items. IHOP has close to 1400 chains to date across all 50 states, including Canada, Mexico, as well as Puerto Rico.
Hours of Operation: Hours vary by location; usually open 24 hours a day, 7 days a week
Minimum Age to Work Here: 16 years old
Positions Available: Host, Hostess, Server, Cook, Prep Cook, Line Cook, Dishwasher, Assistant Restaurant Manager, Manager, Facilities Manager, Accounting Assistant, Inside Sales Representative, Shift Manager, Business Analyst, Payroll Specialist, Administrative Assistant, Customer Service Representative
Background Check Required? Yes
Negotiation: Set hourly rate. There is no room for negotiation.
Job Descriptions / Wage Averages
Server: Your duties are going to include taking the customer’s order, placing the order, as well as bringing the food back to the table. You will also be responsible for handling any questions, comments, or concerns that they may have. In your down time, you will be in charge of cleaning up both the lobby, as well as the kitchen. This job pays an average of $2 to $8 a hour plus tips.
Hostess: Your duties are going to include greeting guests, seating them at their table, as well as keeping the front of the restaurant looking clean. In your down time, you may be asked to help waitresses, as well as the cook with any odd end jobs that they may have. Generally, the hostess and waiter/waitress jobs are combined. This job pays an average of $7 to $9 a hour.
Kitchen Staff / Cook: You will help prep the kitchen, as well as open and shut it down. You will ensure that all the ingredients are stocked at 100%. You will also make sure that the kitchen 100% clean as well as cooked to perfection. If there are any problems, you will consult with the main manager of the store. The average wage for the kitchen staff varies anywhere from $7 to $11 a hour.
Dishwasher: Working as a dishwasher will entitle you to cleaning the tables in the lobby, as well as cleaning the ones that come back. You will also assist the cook with any duties that he/she may have. You will also help keep the tables and front of the store clean. The average wage is $7 to $9 a hour.
Assistant Manager: You’re going to be in charge of making sure that the restaurant runs smoothly. You’re going to answer to the main manager. You may have to provide schedules, as well as other office based duties. You may also have to help in the kitchen, assist the waitstaff, and more. This pays an average of $35,000 – $40,000 a year depending on your experience.
General Manager: Running the whole store, you’re going to be in charge of making sure that the restaurant is running at 100%. You’re going to create a schedule, run a payroll system, as well as assign tasks to your employees. If any problems persist, you’re going to make sure that you report to the main district manager. The average wage for this position is going to vary anywhere from $44,000 to $58,000 a year.
The Benefits
- Medical, Dental, as well as Vision
- 401(k)
- HSA
- Life Insurance
- 2 personal days a year
Atmosphere and Perks
The company offers all line of benefits for the workers even for those who are in the entry level positions. IHOP guarantees competitive pay scales, paid training programs, flexible work schedules, and career growth potential in a fun filled and challenging work environment. Other job benefits packages are future planning benefits, insurance coverage, and wellness, meal discounts, exist for qualified employees. The company makes way for a better career start even for those who want a part time job to support their college education.
Interview Questions
Describe your favorite restaurants?
Do you get any perks such as free food or meals?
How do you deal with difficult customers?
What is customer service?
Who are you as a team player?
Can you work under pressure?
Can you work late nights or weekends?
Describe yourself in a few words; your strength and weaknesses as well.
Tell us about a time you had a conflict with a manager.
What will you do with a co-employee whom you caught stealing foods.
Interview Tips
If you really desired to get a job at IHOP, you are expected to perform well in the job interview. The interview will be scheduled after you have filled out your application for employment. The interview to be conducted can be through a group panel or one-on-one interview. The questions are usually aimed at identifying your ability to handle customers and deal with co-workers. Make sure to show your positive attitude. Maintain an eye to eye contact to show your confidence and sincerity in answering the questions. There are also questions designed to test your personality and skills for the job and also questions which centered on the previous work experiences you have.
How to apply for the job
You can either head to your local IHOP for a job application, or if you wish, you can head to this career page for more information. Every store is going to be different with it’s openings.