History of Cablevision
Founded back in 1973, Cablevision today is the 8th biggest cable provider in the entire United States. Most of their customers reside in the states of Connecticut, New York, New Jersey, as well as Pennsylvania. They also offer other packages such as phone services, and Internet. On an annual basis, they do well more than $7 billion in revenue. They also employ close to 15,000+ employees.
Hours of Operation: Available 24 hours a day, 7 days a week
Minimum Age to Work Here: 18 years old
Positions Available: Customer Support Representative, Technical Support Representative, Installation Technician, Sales Associate, Marketing Associate, Associate Customer Relations Coordinator, Account Executive, News Writer, Manager-Operational Testing & Readiness, Analyst, Customer Relations Coordinator, Assignment Desk Editor, Producer, Collector
Background Check Required? Yes
Negotiation: Set hourly rate. There is no room for negotiation.
Job Description / Average Wage
Customer Service: You will either work at an actual location, or you’re going to work in a call center. You will answer phones, as well as assist customers with any problems they need help with. You will try to help with their problems, as well as transfer them to the appropriate department. The average wage for this position is $12 to $19 a hour.
Sales Representative: You’re going to work in sales, where you will sign up customers, go door to door handing out flyers, as well as assisting new customers. You will also call existing customers to up sell them on services that they may want to add. You will find that you will get incentives and more. You will, on average, make $13+ a hour.
Account Executive: The account executive is going to work with those that already have accounts with Cablevision. You’re going to want to make sure that all current customers are happy with their service. If they have any problems with their service, you’re going to do your best in order to fix it. You’re going to either help set up appointments for a tech or even send out new equipment. The average wage for an executive is $10 to $22 a hour.
Tech Support: You’ll be in charge of answering phone calls for those that have technical issues with either their Internet or even their TV. You’ll try your best to follow protocols in order to get it fixed. If the problem can’t be resolved, you’ll have to send a tech to the location. The average wage is anywhere from $16 to $23 per hour.
Supervisor: You will be assigned to a department to watch activities. You will make sure that everything is running at 100%. If you have any problems, you will refer to upper management. You will help with phone calls and more. Your average wage starts around $13+ a hour.
Atmosphere and Perks
Having a job of with Cablevision System is indeed worthwhile. Entry level workers and old employees can enjoy wide array of employment perks and good pay. Newly hired workers can enjoy flexible workweek, higher salary rate also training on the job but will still receive a pay. Tenured and qualified workers can receive financial planning benefits like 401(K) plan, insurance benefits, paid time off, health and dental benefits, paid time off and a lot more. The company also offers more room for career growth and personal development. This is a great place to work with for people like students who are looking for part time jobs.
Interview Questions
What kind of person are you?
The reason why you would like to obtain a career in this company?
With regard to challenges and difficulties in the job, how well can you handle these?
Who will you be in the future, like 5 or more years from now?
Will you be staying longer in this company if you will be lucky to be hired?
How do you handle co-workers which can be hard to talk with?
Once have you been designed for job like the position you have applied for in this company?
What is your work availability?
How will you define customer service?
How will you encourage customers to patronize the company?
Interview Tips
After you have known about the schedule of the job interview, keep in mind this is often a hard to find opportunity and you that you are given the chance to show your personal worth just as one job seekers; thence, getting ready must begin automatically. Appear in the job interview prepared. Study some information about the company, the customers the company caters, and also the competing firms. You will also be asked about your personality and the way you deal with people, your former job, training history and much more. Demonstrate your worth during the job interview. Keep an-eye-to-eye contact with the job interviewer. Powerful job seekers in many cases are people that have demonstrated understanding and expertise of the job desired.
Benefits
- Free service such as TV and more
- Flexible spending accounts
- Medical, Dental, Vision
- Life insurance
- 401(K)
- College savings program
- Paid holidays, time off, sick leave
- Referral program and more…
How to apply
The best way is to apply online. When you apply online, you’re going to be able to find all job openings, as well as how you can apply. You can find the job search engine via the following link.