History of Sheraton Hotels and Resorts

Back in 1937, Ernest Henderson and Robert Moore founded Sheraton hotels.  This hotel chain in particular was the first chain to be listed on the NYSE.  Today, they are one of the largest, as well as oldest hotel brands.  Their current headquarters are located in White Plains, New York.  Today, they have hundreds of locations worldwide with many brands under the Sheraton / Westin brand.


Hours of Operation:  Open 24 hours a day, 7 days a week

Minimum Age to Work Here:  16 years old

Positions Available:  Front Desk Agent, Housekeeper, Laundry Attendant, Account Manager, Administrative Assistant, Baker, Bartender, Banquet House Attendant, Banquet Line Cook, Banquet Server, Bus Attendant, Lounge Greeter, Food Runner, Luggage Attendant, Bell Captain, Cashier, Cook, Lounge Attendant, Cocktail Server, Coffee Bar Attendant, Concierge, Driver, Guest Service Attendant, Executive Chef, Front Desk Manager, Greeter, Guest Service Agent, Lobby Supervisor, Loss Prevention Manager, Spa Attendant, Hotel Telephone Operator, Pool Attendant, Reservation Clerk, Room Attendant, Sales Representative, Security Officer, Steward, Valet, Director of Operations

Background Check Required?  Yes

Negotiation:  Set hourly rate.  There is no room for negotiation.


Job Description / Average Wage

Front Desk: You will greet guests, process their reservation, as well as make sure that they are getting the room that they booked.  You will also help guests that come into the chain that don’t have a reservation.  You will answer phones from other rooms, as well as provide them with any items that they need.  The average wage is $8 to $11 a hour.

Hourly Bellman: You will greet guests as they enter the hotel.   You will take their baggage, as well as bring it up to their room.  As a group leaves, you will bring their bags down to their car, and help them load, as well as unload.  You will make an average of $7 to $19 a hour plus tips.

Maid: You will be in charge of cleaning linens, rooms, as well as making sure that each and every room is kept up to the companies guidelines.  You will restock towels, bathroom essentials, and more.  Your average wage will be around $7 to $10 plus tips (if applicable)

Manager:  The manager on duty will work the front desk as well.  You’ll make sure that all the employees are doing their job as well as assisting guests with any problems that they may be having.  You’re going to also assist guests in their room if they have any special requests.  The average wage for a manager starts at $11 per hour and can go up from there based on experience.

Benefits

Your benefits are going to all vary depending on the location that you’re going to work at, as well as if you’re going to be full or part time.  It’s best to check with your hiring manager to see what position that you can apply for.  Most hotels will have a retirement package, health benefits, paid time off and more.

Atmosphere and Perks

If you work with Sheraton, you will also be able to get access to wide array of employment perks on top of the competitive pay and enjoyable workplace. The entry level associates will enjoy paid on the job training and flexible work hours. Those qualified employees will have additional perks like paid holidays, retirement benefits for financial planning, health and wellness and product discounts.

Interview Questions

Why do you want to apply for a job here?

In terms of difficulty, what was the hardest thing that you had to deal with in life?

How do you deal with co-workers that are hard to work with?

When are you available to work here?

Describe your experience in the hospitality industry?

What do you know about Sheraton?

Why should the company hire you?

What do you think sets Sheraton apart from other similar companies?

What do you think can be your best share for the success of the hotel?

How flexible is your schedule?

What do guests expect from Sheraton?

What is customer service?

What kind of service do you think our guests expect?

Interview Tips

Sheraton calls potential applicants for job interview as soon as the required papers are submitted. The job interview is seen as the best ticket to get employed with Sheraton. Thus, if you are given the opportunity, make sure you will be able to impress your interviewer and get the position. Dress professionally and deal with the interviewers accordingly and with a proper language. The interview questions will be about your knowledge in the hotel industry, your work experiences, availability and the personality that you have when dealing customers and co-workers.

How to apply

If you’re looking to apply at a local Sheraton, you will find that you can apply for a job near you by heading to the front desk, and request an application.  If you don’t want to apply in person, you may also apply online by visiting this website.